Privacy Policy

1. Information We Collect

When you shop with us, join the Inner Circle, or contact us, we collect: name, email, phone number, delivery address, order history, and messages you send us. We also collect basic usage data (pages visited, device type) to improve the website.

2. How We Use Your Information

• Process and deliver your orders, and send order updates via email
• Manage your account, reward points, and Inner Circle membership
• Respond to your queries and support requests
• Send offers and updates — only if you've opted in (unsubscribe anytime)
• Prevent fraud and improve website experience

3. Payment Information

We never store your card, UPI, or banking details. All online payments are processed securely by Razorpay, a PCI-DSS compliant payment gateway. We only receive payment confirmation, never your payment credentials.

4. Data Sharing

We do not sell or rent your personal data. We share it only with: courier partners (name, phone, address — for delivery), Razorpay (for payment processing), and government authorities if legally required.

5. Cookies & Sessions

We use essential cookies for cart, login sessions, and security (CSRF protection). We do not use third-party advertising trackers. You can clear cookies from your browser anytime — note that your cart may reset.

6. Data Security

Your data is protected with industry-standard measures: encrypted passwords (bcrypt), HTTPS transmission, prepared SQL statements, session security, and restricted admin access. While no system is 100% immune, we continuously work to keep your data safe.

7. Your Rights

You may request access, correction, or deletion of your personal data by emailing us. Newsletter emails include an unsubscribe option, or simply reply asking to be removed.

8. Children's Privacy

Our services are intended for users aged 18+. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the latest version. Continued use of the website means you accept the updated policy.

10. Contact Us

Privacy questions? Email care@makhanashree.com · Mahi & Ridhika Agro, Purnia, Bihar, India.